This AI personal assistant took 3 years and millions to build -- it completely fooled me


A few weeks ago I was emailing Tom Blomfield, the CEO of startup bank Monzo, to arrange lunch. He passed me over to his assistant, Amy Ingrams, by CCing her into an email. Amy and I exchanged eight emails fixing up a date and then another five when Blomfield had to rearrange. Only then did I spot something odd in Amy's email signature: "Artificial intelligence for scheduling meetings." It turns out that I had been talking to an algorithm the whole time.

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