Microsoft shifts gears with its 'Project Cortex' knowledge management service


Microsoft has been working to deliver a knowledge-management service for several years. Last year, at its Ignite IT Pro conference, it officially announced plans for its latest iteration of such a service under the codename "Project Cortex." At this year's Ignite, Microsoft is announcing the revamp of Cortex, as well as its plans for the rollout of the first few Cortex components. Up until this week, it seemed as if Project Cortex was going to be a single, centralized service that could be accessed inside existing Microsoft applications like Outlook, SharePoint, and more. Microsoft officials had been calling Cortex the first new major Microsoft 365 service since Microsoft Teams was launched in 2017.

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