Sentiment Analysis: Types, Tools, and Use Cases

#artificialintelligence 

What do you do before purchasing something that costs more than a pack of gum? Whether you want to treat yourself to new sneakers, a laptop, or an overseas tour, processing an order without checking out similar products or offers and reading reviews doesn't make much sense anymore. Thanks to comment sections on eCommerce sites, social nets, review platforms, or dedicated forums, you can learn a ton about a product or service and evaluate whether it's a good value for money. Other customers, including your potential clients, will do all the above. People's desire to engage with businesses and the overall brand perception depends heavily on public opinion.