Dealing With COVID 19 How Conversational AI Can Help With Business Continuity In Times Of Social Distancing


While the economy has shaken worldwide due to COVID-19 pandemic, the demand for customer support is at an all-time high. B2B companies are somewhat better off, but only for now. Today's consumer sentiment will become tomorrow's enterprise sentiment. Sales strategies have to be reimagined for a world where travel and meetings are off the table. Customer support is hard to be redesigned to be not dependent on people coming to call-centres.

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