People are behaving in a slightly more civil way online, according to Microsoft. The world's rise in civil behavior online is reflected in Microsoft's 2018 Digital Civility Index (DCI) by a lower score of 66 percent, two points below last year's figure. That shift is due solely to a slight decline in people experiencing repeat unwanted contact. Despite the improvement, the world DCI score, Microsoft's Digital Civility Report 2018, paints a fairly grim picture of the negative behaviors that many people experience online. The other top four of 21 risks measured in the DCI remained unchanged, including bullying, receiving unwanted sexual images or messages, and hoaxes.