Digital Predictions 2018 The Deloitte Consumer Review


In this edition of The Deloitte Consumer Review, we explore the latest developments in technology and how this is predicted to shake up the consumer market, drive innovation and create opportunities for both growth and greater efficiency. Drawing upon the Deloitte Global 17th annual Technology, Media & Telecommunications Predictions, we have identified six digital trends that are driving the next phase of disruption in the consumer market. These trends focus on technologies that will both enhance the consumer experience and transform the way consumer businesses operate.