Is Augmented Artificial Intelligence Already Disrupting Artificial Intelligence?


If digital workplaces are being disrupted by the ongoing development of artificial intelligence (AI) driven apps, by 2021 those disruptors could end up in their turn being disrupted. The emergence of a new form of AI, or a second wave of AI, known as augmented AI is so significant that Gartner is predicting that by 2021 it will be creating up to $2.9 trillion of business value and 6.2 billion hours of worker productivity globally. Gartner defines augmented intelligence as a human-centered partnership model of people and AI working together to enhance cognitive performance. This includes learning, decision making and new experiences. "As AI technology evolves, the combined human and AI capabilities that augmented intelligence allows will deliver the greatest benefits to enterprises," Svetlana Sicular, research vice president at Gartner, said in a statement..