Catalytic: 'RPA is the gateway drug for AI'

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The immediate benefit of RPA is that it can eliminate a lot of repetitive manual labor and free up humans for what they do best. But RPA also helps enterprises create a standardize framework for capturing data about how they execute processes, as well as data about how processes can get delayed or stalled. "If you set up RPA the right way by instrumenting the process, it's possible to gather data to use as the training set for machine learning," said Catalytic chief revenue officer Ted Shelton in an interview at Transform 2019. "RPA is the gateway drug for AI." An RPA implementation not only puts the steps involved in a process into a bot script, it can also set up the framework for understanding how a process is affected by different variables.