The Human Factor In An AI Future


As artificial intelligence becomes more sophisticated and its ability to perform human tasks accelerates exponentially, we're finally seeing some attempts to wrestle with what that means, not just for business, but for humanity as a whole. From the first stone ax to the printing press to the latest ERP solution, technology that reduces or even eliminates physical and mental effort is as old as the human race itself. However, that doesn't make each step forward any less uncomfortable for the people whose work is directly affected – and the rise of AI is qualitatively different from past developments. Until now, we developed technology to handle specific routine tasks. A human needed to break down complex processes into their component tasks, determine how to automate each of those tasks, and finally create and refine the automation process.