March 2019: Automation and the Future of Work - Connected World


Reskilling the workforce comes in two flavors--short term and long term. Consider a scenario in which a self-checkout machine replaces a cashier at a grocery store. The cashier will need to develop new skills to adapt to shifting demands in the labor force. "The time investment in this reskilling may be short in duration and represent a tangential shift in job duties," deRitis says. "Continuing the example, the displaced cashier may learn to use the store's inventory-management system to keep store shelves stocked while minimizing losses."