SVPIA first in India to assist flyers through video analytics system - ADU

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Sardar Vallabhbhai Patel International Airport (SVPIA) has introduced an indigenously developed artificial intelligence (AI) based surveillance service, Desk of Goodness, to help flyers through smart detection techniques. Desk of Goodness aims to serve passengers like senior citizens, women with infants, and passengers in need of a wheelchair. This desk is manned by goodness champions equipped with smart tabs, which keep them updated on possible sites where passengers need support. "Sardar Vallabhbhai Patel International Airport continues to improve infrastructure and services to enhance the passenger experience," said Jeet Adani, Director, Adani Airport Holdings. "AI-based video content analytics plays a crucial role in reaching out to flyers in emergencies. Analytics-based learnings will allow us to set new benchmarks in operational intelligence and increasing situational awareness, thereby improving safety, security and efficiency."

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