How AI isn't as Bad as You Think For Your Hotel - Naully Nicolas


In a world where consumers are increasingly flooded with information and a multitude of options, hotels are striving to find new ways to acquire and build customer loyalty. Simply put, artificial intelligence is a sub-field of computer science. Its goal is to enable the development of computers that are able to do things normally done by people -- in particular, things associated with people acting intelligently. The term was in 1956 by Stanford researcher John McCarthy during The Dartmouth Conference, where the core mission of the AI field was defined. Travelers expect exceptional customer service.

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