20 on 2020 - IT leaders dish out predictions

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Twenty IT leaders look into their crystal balls to predict the technologies and trends that will drive the sector in 2020. CIO Australia asked Australian technology bosses about their top line predictions for 2020, the technologies that will have the greatest impact next year, and what top trends will impact the IT and business landscape. Here are the predictions from IT leaders across vendor land to CIOs and CTOs across a host of industries. Intelligent systems (machine learning, artificial intelligence and automation) are the top trends in 2020. Intelligent systems will have a significant impact on increasing situational awareness (insights) and using these insights to enhance decision making – to deliver optimal outcomes for customers. One large impact on the business landscape will be the expanding role of digital twins – extending beyond the optimisation of individual assets/systems to driving improvements at the organisational level. We are introducing a reference to'Digital Twin of Operations (DTO)' – having recently built some proof of concepts. The DTO brings together inputs from a range of different systems and assets onto a common data & analytics platform; is able to process large-scale and real-time data sets to simulate millions of'what if' scenarios through cloud technologies.

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