Artificial intelligence is a big deal for business – it's the biggest marketing buzzword this side of cryptocurrency and it's set to make a very real difference to the future of work. But what does that really look like? How will AI support employees? And what responsibilities do you have when you start applying AI to customer data? BT's Adastral Park research facility is at the forefront of the development and application of AI technologies in the UK, from using real-time network analysis to detect and protect against cyberattacks as they happen, to enabling customer service agents to anticipate the future needs of their clients based on customer behaviour trends.
Dec-6-2018, 08:32:16 GMT