Machine learning helps Northside track insurance payments

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Northside Hospital in Atlanta is adopting machine learning technology to enable the organization to predict when insurance companies will end payments. The new technology it's using is from The SSI Group, which is providing technology that aggregates all remittance data coming through its clearinghouse to make the predictions. The goal is to enable providers that manually build their own spreadsheets to predict payments to use the SSI technology to determine when they can expect to get paid, down to the day and time, according to the vendor. "Without predictive analytics, hospitals and other providers are left guessing when they will receive payments," says Eric Nilsson, chief technology officer at SSI. Using analytics, SSI can give greater visibility on the payment of institutional, professional, in-patient and out-patient claims.