Some passengers travelling internationally via Qantas will be trialling biometric technology at Sydney Airport, with the first stage using facial recognition for them to complete automated flight check-in and bag drop, gain access to the lounge, and board the plane itself. Additional steps proposed for future trials include mobile check-in and automated border processing, allowing passengers to use their face as their access identification. As the launch partner for the trial, Qantas worked with the airport "from the outset", with Qantas chief customer officer Vanessa Hudson noting the airline is focused on increasing the use of technology to drive innovation for customers. "There is an increasing need for airlines and airports to offer faster and more convenient airport experiences and we're excited to see what results the trial produces," she added. Sydney Airport said consent is actively sought from all passengers and the "strictest level of privacy" is adhered to on behalf of those participating in the trial.
Jul-5-2018, 07:45:59 GMT