Building trust with technology: AI, innovation and ethics


As incredible new technologies enter the market, they bring new opportunities for both businesses and individuals. The challenge is balancing these with ethics. One of my favourite quotes is from Arthur C Clarke: "Any sufficiently advanced technology is indistinguishable from magic". At World Tour Sydney recently, we heard many inspirational stories of the implementation of AI and other Fourth Industrial Revolution (4IR) technologies, and I couldn't help but think that people living a generation ago would describe them as some kind of sorcery. More importantly, each was unique and original, shining a light on the new reality of business done well in a world where everything is connected and intelligent.