5 Advantages of Artificial Intelligence in the Service Desk Environment

#artificialintelligence 

At Alphanumeric, we spend a lot of time helping our clients add artificial intelligence to their service desks. What are the advantages of artificial intelligence in a service desk environment? We like that question because it's a necessary one. It requires a commitment of time and resources to implement AI. With that in mind, let's review some of the advantages of artificial intelligence in a service desk environment.