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Rapidfy, an on-demand platform that connects customers with service professionals and small and medium enterprises is looking to improve how these professionals interact with customers. The firm announced today (Sept. Rapidfy's Live Chat feature will allow customers to communicate via a service professional's website, Facebook or the Rapidfy platform. The chatbots will use artificial intelligence to help service professionals reach and communicate with customers in an affordable way. Just last week, Facebook announced 30,000 bots would soon be payment-enabled for the 900 million users of its Messenger platform.