McDonald's just admitted a surprising reason why it can't satisfy customers

ZDNet 

You've got to have more ingenuity. The adjustments have been daily, as have been the complaints. The COVID-19 pandemic has affected moods, behaviors and businesses in likely equal measure. Yet, on the surface, fast food companies have done very well over the last few years. At one time, it seemed like they were the only option. They were certainly the best, easiest and most familiar option.

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