Facebook paying to transcribe users' audio chats, report says

USATODAY - Tech Top Stories 

Facebook Inc. has been paying hundreds of outside contractors to transcribe clips of audio from users of its services, according to people with knowledge of the work. Facebook has reportedly been paying contractors to transcribe the audio chats of users on its various platforms. According to Bloomberg, which cites people with knowledge of the work, contractors were given audio clips with no context of where they were obtained and told to transcribe them. Facebook told Bloomberg the users affected by this agreed to have voice chats transcribed through its Messenger app. "Much like Apple and Google, we paused human review of audio more than a week ago," said Facebook in a statement to USA TODAY.