Uber India to introduce real-time facial recognition feature for drivers

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Uber India will introduce its facial recognition-based Real Time ID check feature for its India app in Mumbai, New Delhi, Bengaluru, Hyderabad and Kolkata, with more cities to follow soon, according to a report by Tech 2. Real Time ID check prompts drivers to take a selfie before they access the app or accepts a ride, which is then matched with their photo stored on Uber's servers. If the images do not match, the driver's account will be temporarily suspended as the matter is investigated. The security measure is intended to ensure that driver's biometric details are constantly being scrutinized while preventing drivers and their accounts from being compromised by fraudsters. In addition, the feature reassures passengers that the Uber driver on the app is, in fact, the same person who is picking them up. "This prevents fraud and protects drivers' accounts from being compromised," said Joe Sullivan, chief security officer at Uber. "It also protects riders by building another layer of accountability into the app to ensure the right person is behind the wheel.

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