Workday : Machine Learning Enables Employers to Gain More Insights on Skills


We then ran that same data through an algorithm that looked at sentiment within the comments. The output was incredibly dense and rich with insights. For instance, we could see specific stressors-such as manager relationships, working conditions, and family responsibilities-by gender, race, job, or geographic location. This proved to us that AI is better than humans at analyzing feedback data to help us take action as organizational leaders. Just like in the experiment above, there are other areas where rich data sets exist within the business that haven't been mined for insights.

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