How Cities Should Prepare for Artificial Intelligence


It's time for city administrations and local employers to close AI-related skills gaps. This article is part of an MIT SMR initiative exploring how technology is reshaping the practice of management. While there is much discussion of how artificial intelligence will continue to transform industries and organizations, a key driver of AI's role in the global economy will be cities. How cities deal with coming changes will determine which ones will thrive in the future. Many cities have plans to become "smart cities" armed with AI-driven processes and services, like AI-based traffic control systems, to improve residents' lives.