Emotional intelligence and AI could be a winning combination

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This article was first published in the April 2019 China edition of Accounting and Business magazine. Emotional intelligence is an increasingly important factor for success for finance professionals, particularly in the era of artificial intelligence (AI). The link between the two was explored at the ACCA Hong Kong CFO Summit, held late last year, at which delegates were asked to consider how finance leaders can seek to thrive in the digital age. 'Our strength in this increasingly digital age is being human, exercising judgment, scepticism and emotional maturity,' said Jane Cheng, head of ACCA Hong Kong. 'Emotional competencies are critical to becoming a trusted and capable professional accountant, someone who can combine analytical figures with emotional maturity.'