User Experience News » Artificial Intelligence (AI): What About The User Experience?


One of the key drivers of the AI (Artificial Intelligence) revolution is open source software. With languages like Python and platforms such as TensorFlow, anybody can create sophisticated models. Yet this does not mean the applications will be useful. They may wind up doing more harm than good, as weve seen with cases involving bias. But there is something else that often gets overlooked: The user experience.